All major Credit and Visa Debit cards are acceptable for online payments. All processing is done through PayPal.

No. Winery Mas does not offer refunds. Costumes are ordered and made to your measurements provided; therefore we do not allow refunds.

Yes.  All the additional options are already displayed on our website. We do not create additional custom orders in-house.  If you need a custom accessory made we can connect you with one of the carnival designers that we have partnered with. You will have to directly coordinate with that designer.  If you have a request, please contact us at contact@winerymas.com

We are always looking for talented designers and we love supporting artists.  If you have a passion for costume design and want to partner with Winery for creating carnival costumes, email us at contact@winerymas.com

We welcome all people who want to participate in the Hollywood Carnival and join the celebration of culture, love and community.  If you are interested in becoming a section, please email us at contact@winerymas.com with the subject title “Section Request” and we will provide details.

Winery Mas does not facilitate costume transfers. Please ensure you receive a letter from the original costume owner authorising you to collect on their behalf. This letter must be accompanied by a copy of the original owner’s ID. Alternatively the original owner can send an authorisation email to contact@winerymas.com from the email address used when purchasing their costume.

Yes, you will only be given a costume when you provide an ID of the owner as named in our system during registration/purchase online.

Yes. You must provide the person collecting with a signed letter authorising them to collect the costume on your behalf. The letter must be accompanied by a copy of your ID. Alternatively you can send an authorisation email to contact@winerymas.com from the email address used when you purchased your costume.

Please send any comments to contact@winerymas.com or via our contact form on this website.

1. Drinks will be available throughout the day at the Carnival Village: DO NOT drink and drive, lose your belongings, or text your ex… drink responsibly, please!
2. Don’t underestimate the California sun. Sunblock saves lives.
3. Remember, drinks are not permitted in the streets during Hollywood Carnival. Police officers will be on the lookout for open containers.
4. Never accept drinks from a stranger, if you run in to someone offering drinks.
5. Leave all of your valuables at home (jewelry etc.), with all the jumping and bacchanal, it’s easy to lose things. But walk with minimal, necessary cash incase of an emergency and to purchase cool items, food, snacks and goodies at the Carnival Village.
6. Sunglasses are always a good idea. Nothing like sun protection and safety during Palance!
7. Drink plenty of water!
8. Bring a pouch or fanny pack. Its much easier to carry your belongings with. We have them for sale for your convenience.
9. Wear comfortable shoes!! Otherwise it will feel as though you are running a marathon in heels.
10. Be aware and cautious around around the mas band truck. Safety first, always!

The costume distribution schedule will be emailed to all masqueraders, posted on our website and social media platforms. The final date of costume distribution will also be provided, after which all uncollected costumes are no longer available.

1. You will receive your costume and/or accessories as per your order.
2. You will also receive a Winery Mas wristband which will give you access to beverages on the road and will let security know that you are part of the band.
3. You will receive an official Hollywood Carnival Wristband which will also give you free access to the Carnival village, located at the end of the parade.

PLEASE NOTE: During carnival your costume is not complete without your wristbands; masqueraders not wearing full costume of the section registered in and their wristbands will be removed from the band.

Winery Mas only allows paying masqueraders to jump in the band. Non-masqueraders may observe from the side-lines outside the band, however they will not be allowed to participate.

Please email our Band Leader, Graham Goddard, with your proposal at graham@winerymas.com

The starting point cross-streets will be provided to all masqueraders via email before the carnival.

“Crashing” bands is prohibited by the Hollywood Carnival, therefore, do not “crash” or “join” other bands on the road.  Please respect the security rope barricades that surround each of the bands and stay out of the other bands.  The restricted access to other bands is created so that their masqueraders and paying participants can enjoy the experience and amenities provided by the bands. Our goal as a carnival community is to provide an amazing and authentic experience for everyone to enjoy during the Hollywood Carnival.

Please email contact@winerymas.com with your questions.